RETURN POLICY

In order to ensure quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning the purchase.

 

Custom Tactical Concepts is happy to accept returns on items that are new and unused with the original manufacturer’s packaging, or items that are defective, within 90 days of purchase.

 

In cases where an item is defective or the wrong item is received, Moore's Custom Firearms is happy to pay for the return shipping. In cases where the customer decides they no longer want an item, the customer covers the return shipping.

 

 

 

Unfortunately, Custom Tactical Concepts is unable to accept returns or exchanges for the following:

 

• Apparel items that have been worn, altered, or tags removed.

• Underwear (boxers, briefs, etc.) and face coverings (face masks, neck gaiters,earplugs and shemaghs). This is due to health code violations.

- All underwear sales are final. This includes all compression shorts/pants.

- Due to the nature of face masks, neck gaiters and shemaghs being worn on the face, we are not able to accept any returns on these items.

• Ammunition. Due to safety considerations, all ammunition sales are final.

• 80% Lower Receivers & Frames that have been modified or used in any way.

- 80% Lower Receivers, Frames, and Kits may only be returned in new, unmodified condition.

• Any items we do not normally carry in stock, and have to order direct from a manufacturer.

• Chemicals, ie liquids. Due to regulations and safety consideration primers, most liquids, and other Hazardous items are not returnable.

• Custom orders or assemblies. 

 

All firearms sales are final.

 

SHIPPING POLICY

Moore's Custom Firearms will ship ONLY to a valid FFL holder of your choice at your locality. Please contact your local FFL and have them contact Moore's Custom Firearms to arrange shipment to them. We will need a copy of your local FFL dealer's license prior to transfer.

We WILL NOT SHIP ANY ORDERS until a valid FFL has been provided to us. Please contact us for more information.